FAQ's

WHAT FISHING RODS DO YOU STOCK?

The SCR Range of rods and products

WHAT IS YOUR RETURNS POLICY?

Please see our returns policy page

WHAT ARE THE SHIPPING OPTIONS?

Please see our shipping policy page 

WHAT ARE THE INTERNATIONAL TAX, DUTIES I HAVE TO PAY?

Any taxes due to import of products from South Coast Rods must be paid by the customer

All our prices are inclusive of VAT

WHEN WILL I RECEIVE MY ORDER?

All orders to be shipped to the UK are aimed to be delivered within 5 days.

We do not ship directly to Europe, all orders in Europe are handled by independent stockists and delivery schedules should be discussed directly with them.

I DIDN'T RECEIVE MY ORDER WHAT SHOULD I DO?

If ordered through our website you should contact sales@southcoastrods.com immediately or contact the stockist you purchased them from.

I RECEIVED A DAMAGED OR DEFECTIVE PRODUCT, WHAT SHOULD I DO?

Please see our warranty and returns policy above which can also be found in our terms and conditions.

HOW DO I MAKE CHANGES TO AN ORDER ?

If you would like to make changes to a standard product order you should contact Outlaw Pro immediately and before your product has been shipped.

WHERE ARE YOU LOCATED?

We are a brand based in the South of England with stockists in the UK and across Europe.

HOW SHOULD I MAKE SURE I ORDER THE RIGHT PRODUCT?

Please discuss your needs with us through email or our social media channels, or contact one of our stockists directly.

HOW DO I CONTACT YOU IF I CANT FIND THE ANSWERS HERE?

Please find our details on the 'Contact Us' page

I AM FINDING ISSUES WITH YOUR WEBSITE?

Please contact us so we can discuss the issue and we will get our development team to look into it